Terms of Service
1. Acceptance of Terms · 2. Service Description · 2.5. AI / ML-powered Features · 3. Eligibility · 4. Account & Security · 5. Subscriptions, Fees, Billing · 6. Cancellation & Refunds · 7. Acceptable Use · 8. Automated Trading Risks · 9. Third-Party Services & API Keys · 10. Intellectual Property · 11. User Content · 12. Modifications · 13. Termination · 14. Disclaimers of Warranty · 15. Limitation of Liability · 16. Indemnification · 17. Governing Law & Disputes · 18. Force Majeure · 19. Miscellaneous · 20. Contact
1. Acceptance of Terms
By registering an account at quantorsaas.app, by
accessing the Quantor web dashboard, the Quantor Telegram
bot/mini-app, or any related Quantor service (collectively,
the "Service"), you agree to be bound by these Terms of Service
("Terms"), the Privacy Policy, and the
Risk Disclaimer. If you do not
agree, do not use the Service.
These Terms form a binding agreement between you ("User",
"you") and Quantor — operated by its founder in Israel (Esek
Patur sole-proprietorship registration in progress), trading as
Quantor (support@quantorsaas.app).
2. Service Description
Quantor provides a software platform for configuring and operating automated cryptocurrency trading strategies on third-party cryptocurrency exchanges. Specifically:
- A web dashboard and Telegram mini-app for configuring trading bots, viewing state, and managing subscriptions.
- A backend service that holds your encrypted exchange API keys (trade-only scope; never withdrawal scope) and forwards orders you have configured to the connected exchange.
- A market-regime classifier, risk-policy engine, and plan-specific limits that constrain what trades can be submitted.
- A Telegram bot for receiving alerts and issuing commands.
Quantor is a software service, not an investment adviser, broker-dealer, custodian, or fiduciary. We do not hold your funds at any time. We do not provide personalised investment advice. We do not promise specific returns. Every trade is executed against your exchange account using your exchange API key under your configured parameters.
2.5 AI / ML-powered features
Certain Quantor strategies and ancillary components — including but not limited to "Smart Bot" (online-learning SGD model), "Adaptive Pro" (regime-aware composite), and the underlying market-regime classifier — use machine- learning models, statistical algorithms, and adaptive rule sets. These components are non-deterministic by design: identical input data may produce different trading decisions across runs as the underlying model state evolves, training data accumulates, or the market regime shifts. Model drift (divergence between training conditions and live market behaviour) is an inherent risk of any AI/ML-based strategy.
By enabling an AI/ML-powered strategy you acknowledge and agree that:
- You have read the strategy's description in the catalog and understand it is not a deterministic rule-based system. Past performance, including any backtest numbers shown by the Service, does not predict future results.
- The decision to enable an AI/ML-powered strategy — and to choose its parameters, notional size, symbol, and execution mode (PAPER vs LIVE) — is your choice alone.
- Quantor makes no representation as to the accuracy, profitability, completeness, or fitness of any AI/ML-derived signal or output for any particular market condition, asset, time horizon, or your individual financial circumstances.
- Quantor is not responsible for any trading outcome, loss, or gain that results from your election to use, or not use, AI/ML-powered features of the Service. The warranty disclaimers in Section 14 and the limitation of liability in Section 15 apply in full to AI/ML features.
3. Eligibility
To use the Service, you must:
- Be at least 18 years of age (or the age of legal majority in your jurisdiction, whichever is higher).
- Have legal capacity to enter into a binding contract.
- Not be a resident of, located in, or accessing the Service from a jurisdiction in which use of the Service or cryptocurrency trading is prohibited or restricted by applicable law.
- Not be subject to economic sanctions imposed by the United States, the European Union, the United Kingdom, the State of Israel, or the United Nations Security Council.
- Not use the Service in furtherance of any illegal, fraudulent, or market-manipulative activity.
By registering, you represent and warrant that all of the above is true. You are responsible for determining whether use of the Service is lawful in your jurisdiction.
4. Account & Security
4.1 Account creation
You register with an email address and password of your choosing. Email verification AND Telegram linking are both required before LIVE trading is enabled (see How it works). PAPER trading on the FREE plan works as soon as you register — no verification needed.
4.2 Your responsibilities
You are responsible for:
- Maintaining the confidentiality of your password. Quantor never asks for your password by email or chat.
- All activity that occurs under your account.
- The exchange API keys you upload — including ensuring they have trade-only scope (no withdrawal permission) and are pinned to Quantor's published egress IP allowlist. Refer to Self-custody by construction for the recipe.
- The trading parameters you configure (symbols, notional limits, daily-loss limits, strategies, kill-switch state).
- Notifying Quantor immediately of any unauthorised access or use.
4.3 Two-factor authentication
Quantor offers optional TOTP-based two-factor authentication in the dashboard. Once enabled for an account with LIVE trading active, the team strongly recommends keeping it enabled. If lost, recovery requires manual identity verification via support.
5. Subscriptions, Fees, Billing
5.1 Plans
Quantor offers three subscription tiers — Starter, Pro, and Teams — at the prices listed on the Pricing page. Each tier is associated with a specific set of operating limits (max bots, allowed symbols, daily-loss percent, max-notional, strategy access) which are enforced at the backend. Limits are not negotiable and are subject to change with notice (see Section 12).
5.2 Payment rails
Subscription fees are processed by card (Lemon Squeezy):
- Lemon Squeezy (card payments via Visa, MasterCard, etc.) — Lemon Squeezy acts as Merchant of Record for card transactions and is responsible for tax remittance.
The provider's own terms apply to the payment transaction. Quantor processes the resulting subscription activation upon receipt of a signature-verified webhook from the provider. Activation latency is typically under one minute.
5.3 Recurring billing
Card subscriptions via Lemon Squeezy renew automatically at the end of each billing period using the payment method on file. You may cancel at any time before renewal via the Lemon Squeezy customer portal (link in the dashboard). Cancellation takes effect at the end of the current billing period; you retain access until then.
Card subscriptions renew automatically each period via Lemon Squeezy until cancelled.
5.4 Taxes
Prices displayed are exclusive of any applicable taxes (VAT, GST, sales tax) unless otherwise noted. Where the payment processor acts as Merchant of Record (Lemon Squeezy), applicable taxes are calculated and remitted by the processor. You are responsible for any taxes assessed against you personally in your jurisdiction of residence.
5.5 Open beta period
Quantor is currently in open beta: every plan is free and all trading runs in PAPER (simulated) mode. Real-money LIVE trading is not enabled yet, and card payments are not collected during the open beta. When paid plans and real-money LIVE trading open, we will communicate pricing and terms to users via Telegram and email well in advance.
6. Cancellation & Refunds
You may cancel your subscription at any time:
- Card subscriptions: via the Lemon Squeezy customer portal. Cancellation effective at end of current billing period. No partial-period refunds by default.
Where Lemon Squeezy is the Merchant of Record, the Lemon Squeezy refund policy applies (typically 14-day no-questions-asked window).
Refunds for trading losses are never available. Quantor is a software service; trading outcomes are not within its control. See Sections 8 and 15.
7. Acceptable Use
You agree NOT to:
- Use the Service for any illegal activity, including but not limited to: market manipulation, wash trading, layering, spoofing, insider trading, or money laundering.
- Configure the Service to trade on behalf of any third party without legal authorisation to do so.
- Attempt to circumvent any plan limit, risk gate, or security control of the Service (including the regime guard, kill switch, max-notional, daily-loss limit, or symbol allowlist).
- Use multiple accounts to circumvent rate limits, plan limits, or per-user restrictions.
- Reverse engineer, decompile, or disassemble the Service beyond what is permitted by applicable law.
- Use any automated means (scraping, crawling) to access the Service except as authorised by these Terms and the robots.txt at the root of the website.
- Probe, scan, or test the vulnerability of the Service
without explicit prior written authorisation from Quantor.
Responsible disclosure of any vulnerability found should
be sent to
support@quantorsaas.app. - Interfere with or disrupt the Service or servers/networks connected to it.
- Impersonate any person or misrepresent your affiliation with any person or entity.
8. Automated Trading Risks (read carefully)
Cryptocurrency trading carries substantial risk of loss. You understand and accept that:
- You may lose all of the funds you commit to automated trading. Loss can be partial or total. Past performance, simulated or actual, is not indicative of future results.
- Automated execution does not guarantee profitability. Strategies that historically performed well may fail under current or future market conditions.
- Market events can cause execution to deviate from configured parameters. Exchanges experience downtime, rate limiting, liquidity gaps, flash crashes, and price aberrations. Stop orders may execute at prices significantly worse than configured. Limit orders may not fill.
- Slippage and exchange fees are not controlled by Quantor. Each trade incurs exchange-side fees and may execute at a price different from the quoted price at the time of decision.
- Software bugs are possible. Quantor ships with extensive testing and on-call monitoring, but no software is bug-free. The risk-gate chain reduces the probability of a runaway loss but cannot eliminate it.
- The exchange you connect is the source of truth for your funds. Quantor instructs the exchange; the exchange executes. If the exchange is breached, frozen, or otherwise fails to honour orders, those events are outside Quantor's control.
Use only capital you can afford to lose in full. Configure per-bot max-notional and daily-loss limits conservatively. See the Risk Disclaimer for additional detail.
9. Third-Party Services & API Keys
The Service interoperates with multiple third-party services:
- Cryptocurrency exchanges — via API keys you upload. Supported exchanges are listed in the dashboard (Connect exchange keys section).
- Payment processor — Lemon Squeezy.
- Telegram — for bot communication, mini-app, and login linking.
- Google Cloud Platform — infrastructure hosting.
- Sentry — application-error monitoring.
These services have their own terms and privacy policies. Quantor is not responsible for the availability, accuracy, or actions of any third-party service. Your use of those services through Quantor is subject to their respective terms.
You explicitly authorise Quantor to communicate with your connected exchange API on your behalf, using the keys you provide, for the purpose of executing the trades you configure. This authorisation is bounded to the scope of the API key you create — Quantor cannot exceed the permissions you grant on the exchange side.
10. Intellectual Property
All software, content, designs, trademarks, and branding of the Service are owned by Quantor or its licensors and are protected by applicable intellectual property laws. These Terms do not transfer any ownership rights to you.
Quantor grants you a non-exclusive, non-transferable, revocable licence to access and use the Service for its intended purpose during the term of your active subscription (or free use).
11. User Content
"User Content" means any data, configuration, strategy parameters, journal entries, or other material you submit to the Service. You retain all rights to your User Content.
You grant Quantor a worldwide, royalty-free licence to host, process, and display your User Content solely to the extent necessary to operate the Service for you. We do not use your User Content to train any machine-learning model.
If you publish a strategy publicly via Quantor's strategy- sharing feature (when available), the published content becomes visible to other Quantor users. You may unpublish at any time; previously-rendered copies may persist in third-party caches outside Quantor's control.
12. Modifications to Service & Terms
Quantor may modify the Service at any time, including adding features, removing features, or changing plan limits. For material changes that reduce functionality you actively use, Quantor will provide at least 14 days' notice via dashboard banner and/or email.
Quantor may amend these Terms periodically. Material changes will be notified at least 14 days before the effective date, via dashboard banner or email. Continued use of the Service after the effective date constitutes acceptance of the amended Terms.
13. Termination
13.1 Termination by you
You may terminate your account at any time by cancelling
your subscription (see Section 6) and requesting account
deletion at support@quantorsaas.app. Deletion is
processed manually within 30 days per our
Privacy Policy.
13.2 Termination by Quantor
Quantor may suspend or terminate your account if:
- You materially breach these Terms, in particular Sections 7 (Acceptable Use) or 3 (Eligibility).
- Your account is subject to a payment chargeback or fraud report not promptly resolved.
- You are placed on a sanctions list referenced in Section 3.
- Continued operation of your account presents a material risk to the Service, other users, or Quantor.
Where termination is for material breach, no refund is owed. Where termination is for operational / business reasons not attributable to you, Quantor will refund the pro-rated unused portion of any prepaid subscription.
14. Disclaimers of Warranty
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR CONTINUED AVAILABILITY.
Quantor does not warrant that the Service will be uninterrupted or error-free, that any trade will execute at any specific price or in any specific time, that defects will be corrected, or that the Service is free of viruses or other harmful components.
Some jurisdictions do not allow the exclusion of certain warranties. To the extent any such exclusion is unenforceable under applicable law, the duration of any implied warranty is limited to the maximum permitted by law.
15. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
- QUANTOR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, LOST TRADING OPPORTUNITY, OR LOSS OF GOODWILL, WHETHER ARISING IN CONTRACT, TORT, NEGLIGENCE, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
- QUANTOR'S AGGREGATE LIABILITY UNDER OR IN CONNECTION WITH THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE SUBSCRIPTION FEES YOU PAID TO QUANTOR IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS (USD 100).
Nothing in these Terms excludes or limits Quantor's liability for: (a) death or personal injury caused by negligence, (b) fraud or fraudulent misrepresentation, or (c) any liability that cannot be excluded or limited under applicable law.
You acknowledge that Quantor has set its prices and entered into these Terms in reliance on the limitations of liability in this Section, which form an essential basis of the bargain between us.
16. Indemnification
You agree to defend, indemnify, and hold harmless Quantor, its operators, and their respective employees, contractors, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt and expenses (including reasonable legal fees) arising from:
- Your use of or access to the Service.
- Your violation of these Terms.
- Your violation of any third-party right, including any intellectual-property or privacy right.
- Any claim that your User Content caused damage to a third party.
17. Governing Law & Disputes
These Terms are governed by and construed in accordance with the laws of the State of Israel, without regard to its conflict-of-laws provisions. The competent courts of Tel Aviv-Yafo, Israel shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms, provided that:
- For consumers domiciled in the European Union or the United Kingdom, mandatory consumer-protection rules of the consumer's country of residence apply where they provide greater protection than these Terms.
- Either party may seek injunctive or equitable relief in any court of competent jurisdiction to prevent infringement of intellectual-property rights or unauthorised use of the Service.
Before commencing formal proceedings, the parties agree to attempt good-faith resolution via direct correspondence for at least 30 days.
18. Force Majeure
Neither party shall be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, civil unrest, government action, labour disputes, internet outages, third-party service outages (including exchange or payment-processor outages), cyberattacks, or pandemic events.
19. Miscellaneous
19.1 Entire Agreement
These Terms, together with the Privacy Policy and Risk Disclaimer, constitute the entire agreement between you and Quantor regarding the Service and supersede any prior agreements.
19.2 Severability
If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.
19.3 No Waiver
Quantor's failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
19.4 Assignment
You may not assign or transfer your rights under these Terms without Quantor's prior written consent. Quantor may assign these Terms in connection with a merger, acquisition, or sale of substantially all of its assets, provided that the assignee assumes Quantor's obligations.
19.5 Notice
Notices under these Terms may be sent to you via the email
address on file or via in-app notification. Notices to Quantor
should be sent to support@quantorsaas.app.
19.6 Language
The authoritative version of these Terms is the English version. Any translation is provided for convenience only.
20. Contact
Questions about these Terms or the Service: support@quantorsaas.app. For data-protection inquiries, see the Privacy Policy.